Returns & Exchanges
At Montag, we stand behind the precision of our electronics and offer a 30-day window for returns or exchanges on all original equipment. If your purchase does not meet your technical standards, we are committed to providing a seamless resolution.
Initiate Request
Log into your Montag account and visit the 'Order History' section to select the items you wish to return and generate your unique RMA number.
Prepare Hardware
Securely pack the device in its original manufacturer packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
Label and Ship
Affix the prepaid shipping label provided in your portal to the exterior of the box and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing